Effective Date: 12/08/2025

1. Introduction
Knetiq Consulting Services (“Knetiq”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, and share your information when you visit https://knetiq.co.za/.

2. Information We Collect
We may collect the following information:

• Personal Information: Name, email address, and phone number (only when voluntarily submitted via our contact forms).

• Non-Personal Information: IP address, browser type, and device information collected via Google Analytics and Google Tag Manager.

3. How We Collect Information
We collect information through:

• Contact forms on our website

• Cookies and similar technologies used for analytics

4. Purpose of Collection
We collect and process information for the following purposes:

• Responding to enquiries and providing requested information

• Marketing and communication purposes

• Analytics to improve our website and services

5. Data Sharing
We only share information with trusted third parties to fulfil the purposes stated above:

• Brevo (for email marketing and communication)

• Google Analytics (for website analytics)

We do not sell or rent your personal information.

6. Data Storage and Security
Your data is stored on our secure servers and on Brevo’s secure servers. We retain personal data for 6 months unless required by law to keep it longer. We take reasonable technical and organisational measures to protect your information.

7. Your Rights
Under POPIA, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

Requests can be made by emailing morkel@knetiq.co.za.

8. Cookies
Our website uses cookies via Google Analytics to analyse website traffic and improve user experience. You can opt out by disabling cookies in your browser settings or using available opt-out tools.

9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at: morkel@knetiq.co.za